Ms. Swati Nilakh, Director of Administrative Services, is an Instrumentation Engineer and a dedicated social activist. She holds a key position in coordinating supportive services for the entire organization. Results-driven and equipped with strong leadership skills, she is responsible for developing, evaluating, and maintaining the Management Information System (MIS).

Additionally, Ms. Nilakh manages the organization's administrative policies and procedures manual. With a methodical and effective approach to her work, she ensures that the organization runs efficiently by overseeing daily operational functions, including freight operations and maintaining safety licensing records and certification requirements.